Terms of service
Overview
This website (www.thehemstitch.com), referred to as the "site" or "website," is operated by HEMSTITCH. Throughout the site, the terms "we," "us," and "our" refer to HEMSTITCH, located at Salvation, Merody, Merces, Vasai West, District – Palghar, Maharashtra, India, Pin: 401201. We offer this website, including all information, tools, and services available, to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing products from us, you participate in our "Service" and agree to comply with the following terms and conditions ("Terms of Service," "Terms"), including any additional terms and policies referenced herein or available via hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not accept all the terms and conditions in this agreement, then you may not access the website or use any of our services.
Any new features or tools added to the store will also be subject to the Terms of Service. You can always view the most recent version of the Terms of Service on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use or access of the website following the posting of any changes implies acceptance of those changes.
Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction or that you have obtained consent for any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purposes, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any harmful code, such as viruses or worms. You are responsible for keeping your account and password confidential and for any activities that take place under your account.
Any breach or violation of the Terms will result in immediate termination of your Services.
General Conditions
We reserve the right to refuse service to anyone at any time for any reason.
Your content (excluding credit card information) may be transferred unencrypted over various networks and may undergo changes to conform to the technical requirements of connecting devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission from us.
Accuracy, Completeness, and Timeliness of Information
We are not responsible for information on this site that is inaccurate, incomplete, or outdated. The material on this site is for general information purposes only and should not be relied upon without verifying with more reliable sources.
Modifications to the Service and Prices
Prices of our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) without prior notice.
Products or Services
Certain products or services may be available only online. These products or services may have limited quantities and are subject to return or exchange as per our Return Policy.
We reserve the right to limit the sales of our products or Services to any person, region, or jurisdiction.
Accuracy of Billing and Account Information
We reserve the right to refuse any order placed. We may, at our discretion, limit or cancel quantities purchased per person, household, or order.
Payment Processing through Razorpay
Payments on this website are processed through Razorpay, a secure payment gateway. By using our site, you also agree to comply with Razorpay's terms and conditions. Your payment information will be securely handled by Razorpay, adhering to industry standards and regulations.
All refunds and cancellations will be processed through Razorpay, and the timeframe for such transactions will be outlined in our Refund Policy.
We are not liable for any issues that may arise during the payment process. For any disputes related to payments, customers are encouraged to contact Razorpay's support team for assistance.
Optional Tools
We may provide you with access to third-party tools, which we neither monitor nor have control over. Your use of these tools is entirely at your own risk.
Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties. Links to third-party websites are not under our control, and we are not responsible for examining or evaluating their content.
Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. Please refer to our Privacy Policy section on our website.
Prohibited Uses
You are prohibited from using the site or its content for unlawful purposes, including but not limited to violating intellectual property rights, spreading harmful software, or engaging in other illegal activities.
Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our Service will be uninterrupted or error-free. The service is provided "as is" and "as available" without warranties of any kind.
Indemnification
You agree to indemnify, defend, and hold us harmless from any claim arising from your breach of these Terms or your violation of any law or third-party rights.
Severability
If any provision of these Terms of Service is determined to be unlawful or unenforceable, such provision shall still be enforceable to the fullest extent permitted by law.
Termination
These Terms of Service remain effective unless terminated by you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services.
Governing Law and Jurisdiction
These Terms of Service and any agreements shall be governed by the laws of India, with disputes subject to the jurisdiction of the courts in Mumbai.
Changes to Terms of Service
We reserve the right to update or modify any part of these Terms of Service by posting updates on our website. Continued use of or access to our website or Service constitutes acceptance of those changes.
Contact Information
For any questions about the Terms of Service, please contact us at info@thehemstitch.com.
Grievance Redressal
For any discrepancies or grievances, please contact our designated Grievance Officer:
Name: Princely Dcunha Email: info@thehemstitch.com